In this conversation, April Porter interviews Paul Tran, an entrepreneur and advisor in the franchise and restaurant space. They discuss the current trends and challenges in the restaurant industry, as well as the franchising model. They emphasize the importance of adaptability, relevancy, and value in attracting customers. They also highlight the need for personalized and engaging customer experiences, as well as the importance of building loyalty through customer appreciation and loyalty programs. In the franchising space, they discuss the need for franchisors to create content that showcases the benefits of being a franchisee and to prioritize the success and profitability of their franchisees. They also touch on the mindset and mental load of franchisees and the importance of coaching and support in helping them succeed.
Connect with Paul and learn more about his work at www.paulttran.com tune in to his podcast by clicking here: https://www.unfocused.show/
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