In our latest episode of the Make Things Better podcast, we caught up with User Researcher Simon Scott.
We delved into how User Research has changed, how and if a business should use User Research, learning psychology as a User Researcher, dealing with difficulties in User Research and much, much more.
Simon was an awesome guest, full of experience, wisdom and knowledge and this podcast is a great place to start for anyone entering into the world of User Research or just keen to hear an update on how Simon is getting on.
Timestamps:
0:00 - Intro
6:20- How has User Research changed over the last 20 years?
7:37- How does a business know if they should conduct User Research?
9:42- How to conduct User Research
12:41 - Creating the right environment in User Research
15:30- Learning psychology as a User Researcher
17:53 - What if someone is unwilling to open up when answering?
20:46 - Dealing with sensitive topics as a User Researcher
22:40 - Avoiding bias as a User Research
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Thanks for watching and we hope you have an awesome rest of your day!
