Welcome to the Mortgage Innovators Podcast sponsored by Qualia!
In our 8th episode, the group discusses "How Borrower Expectations Impact Your Mortgage Tech Stack"
Talking points:
1:56 – Understanding homebuyer expectations
3:08 – What borrowers expect vs. what they actually use
5:07 – How the mortgage LO impacts borrower tech usage
11:32 – How does this impact building and maintaining our tech stack/
14:29 – A renewed focus on the experience
15:49 – It’s all in the details
19:51 – Knowing your audience
22:11 – Practical takeaways
Thank you to our podcast sponsor Qualia, Discover how you can work more efficiently with your title and escrow partners at qualia.com/innovators
