How well your business strategy is doing can be also measured by your customer lifetime value, and retention.
Having a business with high referral and high customer lifetime value is one of the strongest indicators that your customer loves your brand!
Right now, spending time to understand these two things are going to be so important for you in your business.
Why?
Because the more you understand the needs of your customer the more top of mind and relevant to them you will be.
We cover that and more in the episode.
Thank you for listening to our podcast! Reviews are a great way to let us know how we are doing. It helps us to do a pulse check on what’s great, what’s not, and what we should talk about in the future.
If you have a topic that you would like us to cover - submit a request here!
Find us on Socials here:
Business Services: www.instagram.com/koncavebusiness & www.facebook.com/koncavebusiness
Leadership Development: www.instagram.com/koncavedcoaching & www.koncavedcoaching.com
Want to work with us?
Book a call with us: https://calendly.com/koncavecc/discoverycall_bizservices
Don’t feel like you’re on the same page with your team? Building an aligned team is important for any stage of your business. Sign up for our leadership alignment, and start with understanding leadership styles and build more trust in your teams!
