Before launching your diversion monitoring software, it’s crucial to make sure the foundation is strong.
In this episode of Rxpert Solutions, I’m joined by Stacy Hershman, a former diversion analyst with experience across multiple healthcare specialties, who shares her unique insights on what truly makes diversion monitoring effective.
We discuss:
- Why groundwork matters more than technology
- The risks of rushing into implementation without preparation
- How to avoid meaningless alerts and staff frustration
- Tips for new diversion analysts entering the field
Whether you’re starting or improving your diversion monitoring program, this episode will help you build a structure that actually prevents diversion—not just tracks it.
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