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In the 12th episode of BYOB: The Healthcare Podcast, Freddy and Joe speak with a friend of the podcast and a fellow young professional who has rapidly risen through the administrative ranks to become the Chief Ambulatory Officer at DHR Health. Veronica speaks about her path to the C-Suite, how her familial roots have shaped her career and how she hopes to inspire other young Latina’s who are looking to enter leadership roles across healthcare. Make sure to check out Veronica on LinkedIn as she shares her journey and lessons from the C-Suite through her articles, “Millennial Leadership: Through My Lens.”

https://www.linkedin.com/pulse/leading-multi-generational-team-easier-said-than-done-veronica/

Veronica Villareal – DHR Health

Veronica Villarreal is a Chief Ambulatory Officer at DHR Health who oversees 73 clinic locations with over 30 specialty and subspecialty care in the Rio Grande Valley. After spending much of her career in revenue cycle and clinic operations, Veronica knows how every service lines’ success for quality patient care requires the collaboration from numerous clinical and non-clinical departments. Veronica has focused on creating standardized and innovative processes to be able to cut down patient wait times, developing a servant leadership culture and is actively pursuing more training classes for the 1000 employees she oversees. Veronica is a certified medical coder, certified medical office manager and a certified medical insurance specialist. She also holds a degree in Master of Health Administration/Business Administration from the University of Houston – Clear Lake.

The crew asked Veronica the following questions:

• Can you tell the audience a bit about how we met?


• What does healthcare look like in Texas and in the Galveston area?


• What encouraged you to pursue healthcare administration?


• You currently serve as the Chief Ambulatory Officer for DHR Health, can you tell us a bit about your work and the things you oversee on a day-to-day basis?


• Did you imagine you'd be in the C-Suite at your point in your career?


• What are some of the challenges you face being a young executive and what advice would you give to those in a similar situation?


• You have done a lot of work in development, mentoring, and coaching yourself. Can you speak to the audience you connect with and the type of work you've done with and for early careerists?


• What does your role allow you to do as it relates to being a prominent Latina leader?

Check out Veronica at her LinkedIn.