In this episode, hosted by Linda Clark, Director of Professional Development at the IHF, we explore how people centered care (PCC) is at the core of global efforts to transform health. Alan Dubovsky (Vice President and Chief Patient Experience Officer, Cedars-Sinai Medical Center, Los Angeles) and Vera Vertessen (Director of Patient Care, Brussels University Hospital) share real examples of how their hospitals make care more personal and compassionate.
Tune in to hear how listening to patients, removing barriers, and simple ideas, like giving patients a place to connect with their pets, can make a big difference.
