Cathy Doyle has spent most of her corporate life in Australia focused on people-related activities and leadership roles. The humanised workforce and the psychology of work has where she has spent much time. It has been the underpinning of many of the projects she has spent on culture, change and transformation.
Cathy has worked across the finance and aviation sectors. Currently, she is working in startups focused on technology cloud communications.
She is also a mother and spends time trying to raise two adolescent and adult sons.
Cathy is passionate about the humanised workforce and what motivates humans. It is hard to overestimate the value of humans, their emotional intelligence and the process they use to evaluate things.
Regardless of the technology, the best solution is always “plus people”. It is not either/or. People do the thinking, the adapting, the leading and the inspiring, and inject the passion and the connection with and through others.
It does not matter what job you have or will have. There will always be a minimum standard on the technical requirements required of employees to function in a workplace. Retail, trades or professional areas
Communication skills are essential. Asking questions and responding via email, verbal, presentations, social media are essential for excelling at work. What is appropriate for each communication channel? Everyone can continually improve the way they communicate.
Leadership skills are very different. Not being a directing boss. Leadership is now a hub and spoke role. The hub is updating each team member and keeping them connected to the team. The spoke is a requirement to be more intimate with the staff working at home.
Young people are highly qualified and ambitious. The mentoring they require should focus on communication skills.