How do you keep customers happy for decades?
Steve Stack is back with another episode of American Hardwood Advisor. In this episode, Baird Brothers’ commercial and residential sales consultant, Eric Hiner, stops by Studio 3B.
Listen in as Eric and Steve discuss Eric’s history with Baird Brothers, starting on the shop floor, a variety of customer audiences, the evolution of sales technology, and building relationships with customers. Eric gives insight on how listening and taking notes are the keys to maintaining happy customers.
Brought to you direct from Studio 3B at Baird Brothers Fine Hardwoods, the American Hardwood Advisor is your source for trends, tips, and insights into how the building industry has evolved. Join Steve Stack along with guest builders and industry leaders as they talk shop on what it takes to be the best of the best.
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