On-time performance is a term used in the transportation industry, including buses, airlines, trains and even NEMTs. On-time performance is a key performance index (KPI) that determines the efficiency of the transportation service.
In the case of non-emergency medical transport (NEMT), on-time performance becomes an even more critical factor because sometimes a patient’s health might depend on how well organized and time-efficient your services are.
If you want to bring technology to your business and improve your OTP (on-time performance) - contact our team to find out about the best solution designed for NEMT providers.
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