We are often faced with a circumstance that requires us to engage in a difficult conversation with someone. It may be at work addressing a behavioral or job performance issue with a faculty or staff member, or it may be at home with your spouse or teenager. Difficult conversations like these are often delayed (hoping the problem will get better on its own) or avoided completely. Listen to our interview with Drs. Gale Rhodes and Mary Ashlock from the University of Louisville as they provide some tools to help you to prepare for and engage in difficult conversations to achieve productive outcomes. Check out this module on difficult conversations.
