Online reviews can be a major business-builder for companies excelling not just at getting positive reviews, but getting them often and consistently. Yet the art of getting customers to actually leave reviews isn't always easy. There are right and wrong times to ask, good ways to ask and ... well ... not so good ways. Plus, what happens when a bad review pops in? Or a customer tries to leave a good review, but doesn't know how and gives up?
In this episode of Restoration Today, Zach Garrett, founder of Liftify, shares what it actually takes to get customers to leave good reviews, the power those reviews can have in the Google and digital universe, what to do about bad reviews, and more!
