What does 45+ years in restoration teach you? A lot. In this episode, industry veteran David A. Olson—consultant, mentor, and retired leader—breaks down the biggest transformations he’s seen since entering the restoration world in 1979.
We cover:
- How the industry has changed in people, profits, and ROI
- What healthy year-over-year growth really looks like
- Independent vs. franchise models (and the blindspots of both)
- His path from the field to leadership, M&A, and industry consulting
- The biggest workflow, tech, and customer shifts over four decades
- His best advice for the next generation of restoration leaders
- ..and MORE!
