On this fresh new episode, Rusty Amarante, Director of Operations at BELFOR, joins Michelle to share the journey he has taken in the restoration industry- from part-time cleaning business to Director of Operations at a $3B company.
They talk through:
- What he attributes BELFOR's massive success
- The two arms of BELFOR, when they became the independent restoration company and the franchise group
- What sets BELFOR apart from fellow large competitors in the space?
- How BELFOR has responded to the M&A landscape over the last few years
- BELFOR's huge role in the community, specifically in Detroit.
- Three things he's seen change significantly in restoration since joining the industry
- How Rusty anticipates technology, specifically AI, will impact the restoration industry going into the future
- ...and MORE!