The same month 4.3 million workers quit their jobs in the United States, the team at KnowHow launched the Restoration Workforce Survey, the largest-ever industry survey targeted specifically at capturing the voice of the industry’s workforce. Together with C&R and more than dozen other industry partners, KnowHow surveyed hundreds of workers across the USA and Canada, drawing from more than ten different common roles to discover, among many other things, why each worker chose their current job, the best and worst parts about working in the restoration industry, and why good people quit.
The results have implications in every corner of a restoration business, but cast a clear spotlight on the manager/employee relationship and the role leaders can play in attracting and retaining top talent amidst significant uncertainty and change.
The full findings are available at whyworkersquit.com, but here are the brass tacks on the impact management has on employee retention, job satisfaction, and the ways your company can emerge from the Great Resignation stronger than ever.