In this episode of the Finding Arizona Podcast, host Jose Acevedo interviews John Wake, CEO of Axiom Care, a leading provider of substance use treatment services and prison reentry programs in the Phoenix metro area. John shares his personal journey from HR Director to CEO, openly discussing his own struggles with addiction and the pivotal role of empathy and personalized care in the treatment industry. The conversation explores the impact of the COVID-19 pandemic on Axiom Care, highlighting the organization's adaptation to telemedicine and its commitment to providing individualized and accessible care. John emphasizes the importance of treating individuals with empathy and dignity, reflecting Axiom Care's core values, and shares insights into the challenges and rewards of working in a treatment center.The Key Moments in This Episode Are:
00:01:56 - Axiom's Mission and Focus on Vulnerable Communities
00:07:10 - John's Personal Journey and Empathy in Treatment
00:10:27 - Axiom's Response to the Pandemic
00:13:36 - Making Treatment Accessible and Adoption of Telemedicine
00:13:50 - Shifting Philosophy on Meeting
00:14:19 - Personalized Care and Assessment
00:16:12 - Treatment Process and Medication
00:23:43 - Post-Treatment Support
00:28:32 - Employee Burnout and Morale Boosting
00:35:56 - Axiom Care's Long-term Vision The Resources Mentioned in This Episode Are:
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