Blaine is a labour lawyer and member of the Law Society of Upper Canada since 1995, and is an expert in both the practice and theory of assisted labour/management negotiation, mediation-arbitration and facilitation. He has the Chartered Mediator (C.MED.) designation from the ADR Institute of Canada, and is a Registered Practitioner of Dispute Resolution (RPDR) through the Canadian International Institute of Applied Negotiation (CIIAN).Blaine trains Human Resources professionals, Labour leaders and others in Human Rights, Labour and Employment law, Human Resources, Collective Bargaining and Conflict Resolution. He is presently Adjunct Professor of Workplace Dispute Resolution at Atkinson College, York University, Toronto, and Adjunct Professor for the Centre for Industrial Relations and Human Resources at the University of Toronto.
In this episode, Blaine unpacks workplace conflict and walks us through his restoration process to transform toxic workplace cultures. Topics discussed include:
-symptoms and causes of toxic work environments
-the cost of unresolved conflict in the workplace
-the major reason professionals leave their positions
-how to identify conflict in the workplace
-the process and challenges of workplace restoration
-how conflict training is a core competency of leadership
-how trust is at the core of the workplace restoration process
-the use of coaching as a tool within workplace restoration
-what managers and business owners can do to assess and prevent conflict in the workplace
-what employees can do if they find themselves in toxic environments
And much more.
