In this week’s episode of The B2B Leadership Podcast, best-selling author and leadership coach Nils Vinje introduces Higher Logic's Chief Customer Officer Jay Nathan.
In this episode...
1:01 — The size of Higher Logic and what being a Chief Customer Officer entails — Jay breaks down the organization from when he joined, what his role comprises, and how he landed the position.
5:46 — Sticking your nose in business you have no business in — What outcome can you expect by asking questions and getting curious in your organization? How can talking to your CFO, your boss, and other people in your organization benefit you?
8:37 — Preparation tactics in addition to curiosity — What kind of preparation tactics are recommended for a leadership position?
14:33 — Impactful promotions prior to leadership — Jay chronicles some promotions he received early on that he didn't feel completely prepared for but took a great sense of pride in due to the challenges and understanding of what true leadership entails.
19:34 — You don't need to have all the answers — Why your direct skill set no longer matters as a leader.
21:35 — Working yourself out of your job — Being confident as a leader can also mean lifting other people up to take your place while you go on and do other great things.
27:28 — What advice would you give your past self? — Jay explains what he would have told himself back in 2006 with the 15 years of experience he has now, which starts with getting out of the constraints of your day job and being a people leader as well.
Connect with Jay Nathan at https://www.linkedin.com/in/jaynathan/
Learn more about your own leadership style at:
https://www.30dayleadership.com/
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