Welcome back! In this episode, we continue the discussion with John Knotts as we unpack further the role of the COO as well as how to tell when you need to have a COO on your team. John continues to share his experiences as we also speak on the matter of strategy and building operational resilience.
John is a fractional COO, author, Personal and professional business coach, and consultant with over 25 years of experience in multiple industries.
