In this episode, I talk with Dr. Craig Lee from the University of Otago, New Zealand about whether restaurants are modern or traditional and how they innovate.
Guests:
Dr. Craig Lee - https://www.linkedin.com/in/craig-lee-66a86b51/
Article link: https://www.sciencedirect.com/science/article/pii/S0278431921002346?via%3Dihub
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Your host
Nathan’s LinkedIn - https://www.linkedin.com/in/nathan-jarvis-82ab719/
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00:00 Intro
01:07 In this episode
01:55 Guest intro
04:03 30,000 ft overview
05:44 Origin story of this study
06:26 Innovate or die...yet many successful restaurants for years
07:58 Traditional v modern and how each are innovating
09:19 Focusing on managerial side of restaurants and SMEs
12:25 Why has most of the research been on chains or large restaurant groups
13:47 PSA: independent operators want to help?
14:36 Interviewing 35 operators in Sardinia
16:00 Theories: Realist Capitalist Lens v Creative
18:25 Interpretivist and subjectivist
21:41 Initial surprise in the results
24:04 Modern, Traditional, Hybrid - differences and similarities
25:58 Was the food difference impact how they innovated?
27:00 Product, process, service, marketing, and management
28:41 Examples of this categorization
29:53 More on this hybrid concept
30:36 Building on Kai-Sean Lee's work
33:43 Hybrid - not a category, but on a sliding scale
37:12 Once you know where you are on the scale, then you can innovate
39:21 Teaching moment on how science "works"
45:06 What else beyond this?
52:44 Management innovation gives you a longer lasting edge
53:34 Recap
55:03 Academics and restaurateurs working together
57:22 Closing
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· Radio Public - https://radiopublic.com/restaurant-relevance-the-podcast-6B7Bbq
Thanks to @StreamBeatsbyHarrisHeller
Tracks “Rehearsal” and “Oxnard” from Groove
#restaurantrelevance #restaurantinnovation #restaurantlife
Please note that this podcast is distinct from Dr. Nathan Jarvis’s teaching and research roles with the University of Houston. As with all academic research, data is contextual and designed to provide ideas for operators. However, no guarantees can be made for its effectiveness, etc. Restaurant Relevance – the Podcast, its employees, guests and affiliates assume no liability for the application of the information discussed.
