About the Speaker (https://www.linkedin.com/in/tirupats/)
Srikanth heads the E-Commerce vertical for Pizza Hut in their Middle East, Africa, Turkey, and Pakistan markets. An NYU Stern School postgraduate in Business, he has traveled the world in various roles. He is now in UAE where he is been based for the last 3.5 years. Before Pizza Hut, he was working with Noon.com.
In this episode
- How easy or difficult it is to sell Pizza Hut online on its own e-commerce website? Don't consumers prefer marketplace like Zomato or Talabat over brand e-commerce platform?
- More details about the recently launched loyalty program in Kuwait and how it helps building lifetime value or if it is a basic hygiene offering?
- Did COVID times change the way consumers buy food online forever or is this temporary and once things open up, people will rush back to the restaurants?
- How big a role does it play in your day to day decision making?
- What has been your learnings along the way or scaling this across the region
