In this episode, Alex talks to Anna Richards, Senior Legal Operations Manager at Zendesk. Anna, like most legal ops leaders, did not have a linear career path. She started her career in ediscovery, but then when an opportunity in legal operations presented itself, she took a chance and never looked back.
Anna discusses why she transitioned into legal operations, how she has built a legal ops roadmap at Zendesk, and the most impactful projects she has worked on in her legal operations career.
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