Disconnected systems create friction that kills adoption. Without integration and clarity between tools, workflows break, duplication creeps in, adoption becomes stalled, and value gets lost.
With Mickey Pelletier, Co Founder of Emberpath and Founder of CWM Strategies.
00:07:14 - Curiosity keeps companies competitive
00:26:24 - Even the best-designed programs fail when your tools don’t work together
00:35:59 - Process friction is killing adoption
00:39:08 - Successful implementation starts with change management, not after it
01:05:36 - Services problems are only as powerful as your commitment to change them
