The role of heroes, villains and storytelling in managing spend on services in large organisations.
With Nick Williams, Chief Services Procurement Officer, Hays
00;05;13;00 - The core simplicity of services procurement
00;18;01;24 - Who should be worrying bout services procurement?
00;23;41;00 - How are organisations managing services spend?
00;30;36;17 - What sets apart organisations that have a handle on their spend on services
00;37;49;29 - Where does executive support come from?
00;41;39;06 - The benefits for effectively managing spend on services
00;46;24;07 - When there are heroes, there are also villains
00;56;38;03 - Storytelling
01;08;22;13 - The living statement of work document and supplier adoption
01;19;26;09 - Summarising the opportunity for procurement
