A practical look at how clearer processes and better visibility can help reduce resistance and make services procurement easier to manage. The case study highlights the changes made to create greater consistency, control and confidence across the journey.
With Nic Everett, Senior Procurement Manager, Telent
00:12:49 - Getting started with managing Services Procurement effectively
00:27:00 - Business case hurdles and successes
00:36:21 - Improving transparency in supplier delivery for business agility
00:49:09 - The factors holding others in the market back
01:01:47 - What the future holds and what part AI can play
