Description

Discover how performance-based pay and gamification can revolutionize your contact center. In this video, we break down why flat salaries kill motivation, and how daily goals, leaderboards, and performance incentives can transform your agents into top-performing customer experience pros.

We’ll cover:

• Why performance pay boosts motivation and retention
• How gamification increases engagement and productivity
• The role of leaderboards and daily quests in contact center culture
• How to link pay to customer satisfaction and drive results
• Real-world strategies for creating a merit-based call center

Whether you're managing a sales-driven contact center or a customer service team, this video gives you actionable insights to improve agent performance, morale, and customer experience.

Here's the LinkTree: https://linktr.ee/caffcx