Good morning! Today we are going to have a brief talk on the EX/CX Cycle. What's that? I often use the equation ex=cx² or employee experience=customer experience squared.
The cycle is this: the employees take care of the customers, the customers take care of the business, the business takes care of the employees, and it repeats in a never ending circle of life.
How is this done? Through a company culture that encourages transparency, respect, and collaboration.
https://linktr.ee/caffcx
