In this episode I chat with Nanci Garnand an active realestate agent and owner of Taupe & Ike a CRM distributor. We chat about how a CRM expands your brain's power when it comes to maintaining relationships in your business.
Ok, let's face it when it comes to running a small business nothing is more important than making and keeping key relationships. The question is how do you manage all the details of that relationship in your head? Answer...you don't! When I sat down with Nanci Garnand of Taupe & Ike we chatted about how to do this very thing! Her advice? Get yourself a CRM so you can manage not only your customer relationships but as she likes to say your cranial recall too! In fact, Nanci shared with me, "where do you store information, if you're not going to try to keep it all in your brain. So the CRM, or whichever you want to call it customer relationship management or cranial response mechanism, either one is a great place to put your notes, your relationships, people who are connected to each other. And so much more. It just really, truly makes my life so much easier and happier." Are you struggling with recalling and managing all your business relationships?
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