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“My armchair opinion is that when everybody moved home you didn't have the fun office time, didn't have the shooting the breeze conversations in the hallways or B.S.ing before and after a meeting started; it was just like work all the time. And so you lost like the warm fuzzies.

“And then the focus comes to the tangible things, which is how fast am I going to get promoted? And how much are you going to pay me? Which are important parts of working?

“I think most people work because like, you know, we work to make a living and not because like I just love getting up at 5am every morning and working all day. I do like my job. But that's an important part of it. But I think when we all left and went home, it became easier to focus on that stuff.” - Brooke Bachesta, Revenue Enablement Manager for Global XDR Teams at Outreach

Today’s job market is unlike any we’ve seen. RevOps Therapist Jordan Greaser, CEO of Greaser Consulting, and Bachesta discuss attracting and retaining talent, especially in regards to SDRs, in today’s market. Their discovery is no secret: being honest and listening go a long way.