You never know when it’s coming: that cold call that goes wrong. Just completely wrong. And when it happens, your rep’s first instinct is to turn to their neighbor or poke their head in your door and exclaim, “You’ll never believe what just happened!”
Are you missing that camaraderie of the sales floor now that so much cold calling is happening at home? Are you feeling a little out-of-the-loop now that you’re not in the trenches with your team, sharing stories, being able to coach right there, in the moment?
In an effort to restore some of that missing camaraderie, RevOps therapist, Erika Davis, chats with four sales reps who share their best (or worst) cold calling horror stories.
From stories we all share, like drawing a blank when someone actually picks up and handling a rude prospect, to stories so bizarre that they’re hard to believe, we’ll have you laughing and cringing right along and ready to coach your reps, should they find themselves in similar situations.