In this RCM Insights segment, Stuart Newsome introduces insights from Navaneeth Nair, Chief Product Officer at Infinx, on the critical distinction between automation agents and AI agents in revenue cycle management. Expanding on previous discussions about document automation, this episode explores how proprietary automation platforms drive efficiency, reduce manual workload, and seamlessly integrate with EHR systems, while AI agents play a more advanced role in decision-making and adaptability.
