On this Front Office U Friday our co-host Victor sat down with Jon Kliment who has over 20 years in sports ranging from merchandise, Play by Play commentator, media relations, etc. Jon explains how college was a way for him to be able to be noticed as a way to stand out from his peers. Jon talks about how merchandise is a department that doesn't get as much love as you would think and that how it is a tough position to be in. Jon remembers hiring people for merchandise and having to fire some because they just weren't as invested as they said they were. He remembers when he had to put someone on hold on the phone during a hockey game in which if they won they would be in the playoffs. Jon also explains how Doc Emric he reached out to and he reached back out saying to keep doing what you are and it really helped him continue to want to be a play by play announcer in hockey
