This episode shares helpful research on how to make an effective apology. More importantly, it unpacks why this is important for the non-anxious leader. It's about taking responsibilty for self.
Show Notes:
Dr. Joseph Bentley's website Taming Wicked Problems
Freakonomics Episode 353: How to Optimize Your Apology
Success Story: Robert Fulghum vs. Beethoven by Joseph C. Bentley Ph.D
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