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Description

Can't seem to recruit good plumbers?  It’s not about plumbing, it's about character. Character matters most! In this episode of Potty Talk LIVE, Richard goes over the recruitment process for how to attract and hire quality plumbers for your plumbing business.

Timestamps:

(9:36) It ain’t about plumbing. It’s a waste of time to run these guys through a whole plumbing test and ask them all these plumbing questions.

(13:30)Character matters most.

(15:39) The candidate’s first interview should be with a gatekeeper.

(19:00) If they make it past the gatekeeper, they talk to you, the owner. The only plumbing question to ask is “What plumbing do you hate to do?”

(21:00) Ask questions that get them to think on their feet or let their hair down.

(29:04) Always be recruiting. Recruiting is tough and it takes time, but there's nothing more important.

(31:48) You can even hunt the plumbers from your competitors.

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