Description

My guest on this episode is Jeff Mudd of Best Rate Repair Company. Having been in the home service business for decades, Jeff brings a wealth of knowledge to the trades industry. At this stage of his career, Jeff is becoming a champion for the industry to replenish the pipeline and destigmatize trade careers.

00:00 - Intro - From high school to handyman.

• Pivoting post 9/11
• Being a proponent of education

07:01 - Striking out on his own

• Desiring freedom and flexibility
• Building trust and leveraging relationships

10:31 - Being a self-taught marketer and doing it all

18:42 - Building up the labor force.

• Hiring - training - retention
• Bosses vs. Leaders

25:17 - Teaching the why to new people coming into the trades

• Finding a sense of accomplishment and satisfaction in work
• Being a part of something larger than yourself

31:34 - The future of Best Rate Repair

33:30 - The Trades Podcast

38:48 - Outro