My guest on this episode is Clayton Rodrigues. He’s the owner of Zothex Flooring and is passionate champion for customer service, sales, and self improvement. Clayton’s secret to success is his ability to push employees past their comfort zone of success and into a new baseline of potential.
00:00 - Intro
01:17 - How Clayton got started.
● Coming to the US from Brazil
● Pushing for more
● Learning to accept help
10:06 - Training people to help you grow
● Hiring people you can trust
● Creating a foundation of customer service
17:32 - Marketing your services
20:41 - Finding labor and using subcontractors
● Creating a labor force that cares about the customers and the business
27:44 - Expansion - Making decisions on when and where to expand
38:21 - Pushing past your limit
● Zothex Academy
51:26 - Naming Zothex
57:53 - Outro
Website: https://zothexflooring.com/
Instagram: https://www.instagram.com/zothex/
https://www.instagram.com/zothexcommercial/
Facebook: https://www.facebook.com/Zothex916/
https://www.facebook.com/Zothex-Flooring-Cabinets-More-Elk-Grove-103250832296827
LinkedIn: https://www.linkedin.com/company/zothex-flooring-inc/
https://www.linkedin.com/in/clayton-rodrigues-8381a8162/
YouTube: https://www.youtube.com/c/ZothexFlooring
