My guest on this episode is Mike Hannig. After having his career derailed by 9/11 and an economic downturn, this former tech executive has built a thriving company with a niche in backyard studio (especially suiting the work from home generation). Mike is building his customer service focused company into a family business and is planning for the future.
00:00 - Intro
01:38 - Mike Hannig’s background and his journey from tech to working with his hands
08:55 - Starting a relationship with Studio Shed and developing a niche
13:37 - Staffing and dealing with recruitment challenges.
26:03 - Growing pains of becoming a family business.
30:40 - What does the future look like?
32:10 - Customer service and communication
38:57 - Outro
