We've spent a lot of time talking about trauma and toxic culture on this series. Last week we covered Emotional Intelligence as a solution, and this week we are talking about accountability.
It is very hard to have a toxic culture if you also have a culture of accountability. What does accountability look like? Well, the good news is that in a company that runs a great food safety plan...accountability is an easy place for you to step into.
Accountability is both top down and bottom up. Solving a toxic culture comes with individual and group commitment to solving it. Commitment...depends in some fashion on accountability. Accountability to self and accountability to teammates.