In this episode, we dive into the world of customer service and changing customer expectations. Our special guest, Steffney Jones from Ruby Receptionists, shares her expertise on building meaningful connections, understanding customer sentiment, and responding to customers with lightning speed. Learn how to reduce annoying robocalls, the value of quick response times, and discover what it means to be a not-so-average CEO in the ever-evolving business landscape. Join us for a conversation that's packed with insights and tips to enhance your customer service game.
Learn more about Steffney and Ruby Receptionist:
https://www.ruby.com/blog
https://www.linkedin.com/in/steffney-jones-b21b3257/
