Ally Leonard talks with Kirsty van den Bulk on The Wise Why. In this eye-opening episode of The Wise, join host Kirsty van den Bulk as she delves into the misunderstood world of security professionals with the insightful Ali Leonard. With over 20 years of experience, Ali shares her remarkable journey from frontline security officer to senior consultant, offering invaluable insights into this crucial industry.Key Points Discussed:Ali's Career Progression: From frontline work to leadership positions within top engineering firms.Dispelling Misconceptions: Challenging the idea that security work is merely about standing around until an incident occurs.Training & Certification: Understanding the rigorous training and certification required for security professionals.Frontline Challenges: Addressing the multifaceted responsibilities and challenges faced on the frontline.First Responder's Role: Highlighting security officers' critical role as emergency responders.Violence Against Security Staff: Sharing personal accounts and advocating for recognition and protection.Pay Discrepancies: Discuss the disparity between responsibilities and compensation in security roles.Insights Shared:Certification and background checks are crucial for ensuring industry standards are met.Security professionals face underappreciation both financially and socially despite their critical roles.Violence towards security staff is increasing and requires more recognition and protection.There is an urgent need for better legal protection for security professionals.Gender balance remains a challenge in the industry.Conclusion: This episode illuminates the vital yet often overlooked work of security professionals like Ali Leonard, who advocate for recognition, fair compensation, improved legislation, and gender balance within the industry. We'd like you to join us for an insightful discussion on The Wise.
Highlights:
00:00 - Introduction to Wise Why and guest Ali Leonard
01:10 - Ali's career journey from security officer to senior consultant
02:45 - Training and certification for becoming a licensed security officer post-2003 legislation
04:30 - The role of frontline security personnel and their responsibilities
06:50 - Importance of professional handling in confrontational situations
08:15 - Financial compensation issues within the security industry
09:40 - Experiences with violence against security officers and the need for better protection
11:20 - Adapting to evolving criminal tactics and continuous learning for security staff
Spotlight on Security Risks & Measures
13:05 - Consequences of inadequate checks by some security officers
14:50 - The danger of disguised items like belt buckle knives or hidden blade hairbrushes
16:30 - Effective search techniques and vigilance importance
Personal Protection Stories & Industry Motivations
18.10 – Personal anecdotes about being safeguarded by vigilant security staff
19.55 – Drink-spiking incidents as motivation for a career in preventing harm
Management & Mental Health Support Gaps
21.25 – Lack of representation at senior levels for experienced security professionals
23.00 – First responder challenges without adequate support or recognition
24.40 – Improving mental health support but still needing greater appreciation
Closing Thoughts on Security Officer Impact & Recognition
26.15 – Emotional toll on officers after hours; historical lack of support structures
27.50 – Call-to-action for increased everyday appreciation towards frontline workers
29.00 – Conclusion emphasising the crucial role and needed recognition/support for public safety heroes
#FrontlineSecurity #FirstResponders #securityindustry