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When tackling the problem of misinformation, people often think first of content and its accuracy. But countering misinformation by fact-checking every erroneous or misleading claim traps organizations in an endless game of whack-a-mole. A more effective approach may be to start by considering connections and communities. That is particularly important for public health, where different people are vulnerable in different ways. 

On this episode, Issues editor Monya Bakertalks with global health professionals Tina Purnat and Elisabeth Wilhelm about how public health workers, civil society organizations, and others can understand and meet communities’ information needs.Purnat led the World Health Organization’s team that strategized responses to misinformation during the coronavirus pandemic. She is also a coeditor of the book Managing Infodemics in the 21st Century. Wilhelmhas worked in health communications at the US Centers for Disease Control and Prevention, UNICEF, and USAID. 

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