What is Apdex? It is an open standard used to measure user satisfaction using response times of applications and services. Join me as I breakdown what Apdex is and how to measure user satisfaction and convert measurements into insights using the Apex standard.
Software Sandbox episodes are byte-sized episodes focusing on one specific software topic delivered in 20 minutes or less.
Helpful resources:
The Apdex calculation:
Satisfied Count + (Tolerating Count/2) / Total number of requests
*Count in the above calculation is also referred to as “Users”
