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Recent events – the pandemic, global supply chain disruption, extreme weather – have strained the UK to breaking point. No one can fail to be aware of the consequences of lack of resilience in our economy and society. Digital systems are already a critical part of society and the economy – we all depend on services supplied by digital systems. Their range is wide – there are very few people who do not use digital services – whether it's bus arrival information or satnavs, credit cards or bank accounts, self-check out in the supermarket, staff scheduling in service industries. This is great, as it provides people with information and services they did not have before. But. There is growing evidence that service breaches are increasing in scale and duration. Some are due to network failures but increasingly they are caused by software failures. Systems are increasingly complex and interconnected. Organisations are increasingly dependent on systems built out of a myriad of software components from a multiplicity of sources. This means that failure causes and modes are harder to predict. The risks are similar to those from global warming or pandemics, in that major shocks are certain, but not their location or timing. This webinar will explore the impact of software failure on the economy and society, and why this is set to increase. We will conclude with summarising the output from a recent Roundtable organised by the BCS with the National Preparedness Commission.
