Have you ever had trouble saying no to a stakeholder request? What if they are in a highly influential position or status? Join V, Lee Henson as we explore a recent article from fellow Scrummer Roman Pichler which highlights these top five tips:
1) Don’t Feel Bad about Saying No
2) Empathise with the Stakeholder
3) Reframe the Conversation
4) Don’t Rush the Decision
5) Try to Find Common Ground, but Don’t Split the Difference