There’s a business milestone that might be more elusive than any revenue goal: when your business can run without you. If you’re a service-based business, this might feel downright impossible, but it’s a crucial piece to scaling your business sustainably. In this episode, I’m sharing the four steps you can take to design a client delivery process that allows you to step out of the day-to-day work so you can focus on high-level tasks.
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Links mentioned:
Listen to Ep. 99: Scale Your Business Easily + Sustainably
Listen to Ep. 90: The Right Role For Your Next Hire | Build a Dream Team Pt. 1
In this episode, I cover:
0:00 Why efficient client delivery is the best way to scale your business
3:26 Crafting standardized offers
5:33 Creating a stellar onboarding process
11:04 Getting clear on the who, what, when, and how of client communication
13:52 Training your team to deliver efficiently
I’m Sarah Young - an entrepreneur, investor, and millionaire mentor for female founders! I have over a decade of experience in helping entrepreneurs scale their businesses and build wealth at the 6- and 7-figure levels, in addition to building my own successful agency, and I started the Profit + Prosper podcast to help you do the same.
Profit + Prosper will help you make more money, save more money, and set yourself up to retire early while upgrading your life - all in a way that’s fun and empowering. In each episode, I’ll share tactical, strategic, and mindset tips to grow your business, increase your profit, and truly prosper in your business and in life. I hope you’ll subscribe so we can Profit + Prosper together!
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