When you think of guest experience, do you only take into consideration their experience during their salon service? You can have the most talented stylists, use top of the line products, and have a gorgeous space, but none of that really matters if your guest experience is subpar. Guest experience starts long before your client steps into the salon and in this Digital Debrief, Scott and Sarah give you simple ways to create the ultimate experience for your guests, in salon and online.
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