Chairman of Fontana, Kevin O’Brien Chang has advised small businesses looking to grow to ensure they perfect the art of listening to staff and customers. Chang says that listening to staff and customers has been critical to Fontana’s expansion over the years. He said as part of the company’s workplace culture, emphasis has been placed on putting customers first, treating everyone as equal, giving back to the communities where outlets are located and operating as a family.
GUEST: Chairman of Fontana, Kevin O’Brien Chang
https://kalilahreynolds.com/programmes/moneymoves
Visit EXIM Bank's Business Advisory Service at:
IG: @eximbankja
Giving you the tools to grow your business!
