"The not so easy part is making sure that you’re helping your leaders and team members understand the change – the reason for the change and the emotion side of the change.” USAA's Credit Card Executive Katie O'Dell chats with Kristy Duncan about the role of leadership in driving transformational changes as well as the challenges that arise during the process.
About Pause for Payments
Pause for Payments is a weekly podcast produced by Women in Payments, where in each episode, we sit down with an inspiring woman leading the way in the payments world and discuss industry and career-related topics, and share personal success stories to inspire and empower the next generation of women leaders.
To learn more, visit us at www.womeninpayments.org
You can gain access to our global member portal, where you’ll find the latest industry trends, exciting career opportunities, and so much more by becoming a member: https://www.womeninpayments.org/membership
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