We took two common questions from our members and answered them at the beginning of today's episode. We'll start doing this regularly now and you should find the topics very relatable. If you have any questions please drop them in the comments of our instagram posts related to the Phat Pratt Chat.
Questions today:
After these we chat about retention. We discuss what we do to keep you all as happy as possible and progressing towards your goals. James and I also talk a little about our experiences at other gyms in which client retention was typically very poor.