On this episode of the Customer's Tea we meet our customer expert, Donna Loader. Donna is a successful business owner that is also a customer.
She shares with us the feeling that she gets at her Doctors Office. Normally this is a place where you wait...and wait...and wait. But not for Donna.
She LOVES her doctors office and the staff and she shares what makes the difference.
Our guests share some of the best experiences in business relationships. Donna is our expert in the area of "how important is the greeting" of customers. She shares the feeling that she has from the time she enters the building until she leaves. She even grumbles when they suggest a virtual visit.
Are you creating customer experiences where your staff is excited and it relays to your customers?
Listen to Donna as she shares her experience!
Donna Loader, owner of Royal Support Services ( AKA Happy Customer) assist businesses with social media, email marketing and non-profit financing.
Contact Info:
www.RoyalSupportServices.com
Email:
dloader@royalsupportservices.com
